Learn About Home Pros
Why Hire Home Pros
Thank You For Taking The Time To Check Us Out
If you are on this website page reading these words that means you are considering getting some work done on your home (or the competition scoping out our website). Somehow or another the "Universe" has brought you here and we were meant to be your contractor of choice. In reading below we will do our best to convince you to give us an opportunity to earn your business.
When we started Home Pros we didn't realize we would be competing with over 300 self proclaimed painting and home improvement businesses. As we started getting feedback from our customers they kept repeating the same things--they didn't get phone calls returned; painters wanted money down before the job even started; painters would start a job, leave for a couple of days and then come back; poor quality work; couldn't reach the painter to get him or her back to do any touch ups after paying them. You get the idea.
Our goal quickly became to provide the level of service that someone spending significant dollars on their home deserves. We would back the service with good quality work and products. In order to sustain high standards, we would need price our projects accordingly and educate our customers.
We are not cheap painters nor do we want to live in that world. Providing cheap work means something has to be sacrificed. We don't want our name on cheap paint jobs (or any job for that matter). We would rather pass up on a job than leave behind bad quality work.
HERE'S WHAT WE DON'T DO
We Are Not Like The Rest Of The Companies
We Are Not A Franchise
It is becoming more common to see franchises move into the San Antonio area. The city is split up in territories which are run by different owners under the same name. The unfortunate thing about franchises is that they are top heavy with a portion of your dollars going to corporate fat cats in another state. The financial investment goes to corporate things--fancy vehicles, TV advertising, management pay--therefore leaving less money for the actual workers.
Home Pros is a locally a Veteran owned and operated company. We don't have layers of management and don't drive fancy vehicles. Instead our financial emphasis goes to the workers. We know without them we would not be as successful as we are today. By choosing Home Pros 100% of your dollars stay in the community. It was founded in 2012 by Edwin Serrano who is actively engaged in daily operations and a native of San Antonio who graduated from Fox Tech High School a long time ago.
No Fluff Marketing
Frequently companies use fluff phrases to tout their greatness. Here are some of the most common phrases floating around: "the best in the business," "above and beyond your expectations," "superior quality," " extraordinary experience." Exactly what does all that mean? By the time you read the same phrases from different companies they all start to sound the same. How are you to distinguish one from another?
Home Pros touts itself as a performance based home improvement contractor. We get paid to deliver results and not to make abstract claims that anyone can on any website or marketing piece. We stay away from over promising and strive to over deliver on our work. As a potential customer knowing the history of the company or the biography of the founder doesn't help you get your project done. Obtaining a detailed quote delivered in a timely manner by professional estimators will help you get your project done.
CHECK OUT OUR GOOGLE REVIEWS
No Cherry Picking Reviews
It is extremely common to see companies add actual reviews and testimonials on their websites. To no surprise they're always great over-the-top reviews. You never see a less than stellar review. Lets be honest and agree that's a bit unrealistic unless they have very few reviews.
We choose not to follow that practice because we believe that most consumers are savvy enough to realize no company can be that perfect. We provide you a link to live Google reviews so you can see for yourself what our customers are saying about our company. Click here to be taken to our Google review and see for yourself.
No Generic Pricing
We have come across a couple of companies that price their painting jobs by the size of the house. You will see a generic price for a small, medium, or large home. How do you define small, medium, or large?? Besides generic pricing there's those companies that do a quick walk around the home and throw a number out without ever breaking out a tape measure.
We invest resources (time, money, personnel) to ensure you get a detailed fixed price quote. Our estimators will measure, photograph, and assess you project with precision so you know right upfront all costs associated with your project.
WHAT WE DO FOR YOU
Little Things that Make A Big Difference
Maintain Communication
From the day you contact Home Pros until the project is completed you will know exactly where your project stands. Our administrative staff consists of a receptionist, two estimators, and owner.
When you call us, the phone call will be answered by either the receptionist or owner. If you email us we have four different people monitoring emails so you will get a quick response.
One Stop Shop
Home Pros provides interior and exterior painting services, wallpaper removal, popcorn ceiling removal, knockdown texture application, new fence installation, fence repairs, deck repairs, fence staining and sealing, deck staining and sealing.
This means now you can just deal with one contractor for many of your home needs. Don' waste your time setting up multiple appointments when we can do it all for you.
Great Warranties
Home Pros offers some of the best warranties in the area. Our standard exterior painting project warranty is 5 years. Interior painting projects receive a 2 year warranty. Deck and fence staining work has a 1 year warranty.
General carpentry work carries a 1 year warranty. Keep in mind that we provide a 1 year courtesy visit on exterior projects so even as your warranty may be expiring we will review the work one last time.
Check On Project One Year Later
At Home Pros we are in the business creating relationships. Our ultimate goal is for you to think of our company whenever the need arises for any of the services that we provide. We want you to refer us to your friends, family, and neighbors.
By offering a 1 year courtesy check of all exterior projects we are giving you the peace of mind that we will be there for you even after the project is completed. Painting and home repairs are done by humans. We all know that humans are not perfect but we will be there in case of any issues.
